RIM — Reliable Intercity Mobility

Privacy Policy

Effective date: June 2026

1. Data We Collect

We collect your phone number for authentication, name for personalisation, and location data (pickup/drop coordinates) when you make a booking. We do not collect payment card details directly — these are handled by Razorpay.

2. How We Use Your Data

Your phone number is used to send OTP verification codes. Your booking data is used to dispatch drivers and generate receipts. We do not sell your data to third parties.

3. Data Retention

Booking records are retained for 3 years for regulatory compliance. You may request deletion of your account data by contacting support.

4. Contact

For privacy requests, write to privacy@rim.in.